The Long-Term Care Ombudsman Program of Allen, Auglaize, Hancock, Hardin, Mercer, Putnam, and Van Wert counties has an urgent need for volunteers during the COVID-19 pandemic. The program needs volunteer Ombudsmen to advocate for excellence in long-term care, calling residents and their families to give them a voice in this time of crisis and keep them connected to their advocates. In this region, there are 89 long-term care facilities with 6,249 consumers, isolated from visitors. These calls reveal unheard complaints, concerns, suggestions, and questions from consumers about care. Ombudsman volunteer duties can be performed in the comfort and safety of the volunteer’s home, and free virtual training to certify the volunteer as an Ombudsman will be provided.
Fill out an application online at http://www.stepup.ohio.gov
